The Source Reviews

It works fine for the most part, maybe about 7 times out of 10, but getting around the app feels a bit confusing. I had to poke around for a few minutes to find what I needed.

I was disappointed when this showed up. The box was crushed, and once you open it up, you can see the boards are scratched. Not really what you expect when ordering something new.

I brought my board in for a tune and a small edge repair, and it definitely came back riding a lot better. It did take a little longer than I was hoping, and part of me wondered if they were just backed up but didn’t really want to say so. Still, the work itself was solid, so I can’t complain too much.

My board started acting up after a few weeks, which was kinda annoying. Support wasn’t super quick to get back to me, but once they did, they handled the warranty stuff and sent out a replacement. Not the fastest process ever, but overall it was chill and they got it sorted.

I ended up needing to exchange a board because I ordered the wrong size, which was totally on me. I reached out to sourceboards.com and they replied the next day, which I appreciated because I’ve dealt with slower customer service elsewhere.

The exchange process itself was straightforward, and based on my experience, they explained things clearly enough that I didn’t have to keep chasing them for answers. The only downside was that the postage and waiting for the replacement took a bit longer than I was hoping.

The new board showed up in good shape and was packed really well. Overall, I’m happy with how they handled it and would use them again, just leaving it at 4 stars since the whole exchange wasn’t especially quick.

So... support did get back to me in the end, but I was waiting longer than I expected. Not the worst experience, just wish the reply had been a little quicker.

I paid for the board setup and, while it did eventually get done, it took longer than I expected. A few things weren’t set up quite right at first, which was a bit frustrating. Support did respond when I reached out, so I appreciated that, but the help felt basic and didn’t really solve everything quickly. Overall, not a terrible experience, but I was hoping for a smoother setup.

I was a little unsure at first since I’d never ordered from The Source before, so I was kind of expecting to have to double-check everything. But when the board showed up, the packaging, labels, and serial all looked right, so that was a relief.
I compared it with my old one and nothing seemed off or cheap. It’s working fine too, which is really what matters. Glad it turned out to be authentic and not some random copy, because you never really know until...

I thought the shipping cost was a bit higher than I expected when I checked out, so that gave me pause for a second. But overall, the experience was still okay, and I didn’t have any major issues

I asked a few basic questions and left more confused than when I walked in. The answers were vague, and it felt like the staff were sort of guessing instead of actually helping. Maybe I caught them on a bad day, but I wouldn’t use them again.

I was hoping to grab a few things from the sale section, but it was hit or miss. A bunch of the items I had my eye on were already gone, so that kind of threw off my whole plan...

I was a little unsure at first, but using sourceboards.com ended up being a really smooth experience. The communication was clear from the start, and I didn’t feel like I had to keep following up just to get answers. They explained everything in a simple way and got back to me quickly, which was a relief. It made the whole process way less stressful than I expected. I’d definitely use them again.

I stopped in just to poke around, but the vibe was kind of rough. It was super quiet, not in a calm way, more like everyone was trying not to make noise or something. The staff didn’t really say much either, so it just felt tense and not that comfortable to shop in.

It’s a solid deal for the price. I wasn’t expecting anything fancy, but it does the job and feels worth it overall. That one thing could be a little better, but for what I paid, I’m happy with it.

The prices felt fair and there weren’t any weird extra charges tacked on at the end. Just simple, no fuss, which I appreciated

The checkout worked and I got through it, so I can’t really complain too much. It just felt a little clunky and slower than I expected, even though maybe that’s just how checkouts are sometimes. Not bad exactly, just kind of average.

I had to wait a bit longer than I expected for a reply, which was a little frustrating at first. But once they got back to me, they were helpful and sorted things out in the end. I was relieved it worked out, but I do wish the response time had been faster.

I used The Source and the checkout was straightforward. They had a few payment options, which I appreciated, and my card went through without any problems. I randomly remember noticing a tiny little loading spinner that looked like it was wobbling, which was weirdly memorable, but everything worked fine. It’d be nice if they added a couple more payment choices in the future, but overall I had no issues

Local pickup was easy overall, but I did end up waiting a bit longer than I expected. Not a huge deal, though I couldn’t help wondering what was taking so long since it seemed like my order should’ve been ready.

I ordered a few boards that were listed as in stock, but after I checked out, I found out one of them actually wasn’t available. To be fair, they let me know quickly and refunded that part without any hassle, so it wasn’t a huge deal. The rest of the order showed up fine and everything was good there. It was just a little frustrating because I was excited to get everything I picked out. I’d definitely appreciate more accurate stock updates, because that small disappointment kind of took the shine off the experience.